IT Support Services in Dubai

Achieve Operational Efficiency with Strategic IT Support Services in Dubai

Reliable IT support is crucial to maintaining the seamless operation of a business’s IT infrastructure. GS-IT, as a top IT support company in Dubai, delivers complete IT support and service that cover network monitoring, cybersecurity, data backup, and troubleshooting. Whether addressing day-to-day operational challenges or implementing advanced tools, our scalable IT support solutions in Dubai ensure the necessary support to keep businesses running without any disruptions. With our proactive IT support management, businesses can achieve operational efficiency, reduce risks, and resolve technical issues swiftly. We optimize system performance and protect critical data by providing customized IT solutions that meet the unique requirements of clients. By entrusting their IT infrastructure to a trusted IT support services provider like GS-IT, clients can concentrate on core operations and confidently drive business growth.

Our Services 

Hardware & Software Diagnostics

Hardware & Software Diagnostics

IT experts identify and resolve hardware and software issues to prevent unstable performance, malfunctions, or compatibility concerns. Regular software and hardware maintenance support minimizes downtime and enhances productivity.

Server Management

Server Management

Server configuration and issue fixing are carried out for the reliable performance of servers. We design customized server setup, monitor system health, upgrade, and rapidly resolve issues while ensuring optimal resource allocation.

Printer Support

Printer Support

Printer issue fixing and support services facilitate smooth document processing within an organization. We address various printing issues, ranging from connectivity to hardware malfunction to maintain the seamless operation of printers.

Email Troubleshooting

Email Troubleshooting

Email troubleshooting involves resolving email delivery failures, synchronization issues, and account configuration errors. Effective troubleshooting enhances communication flow by minimizing disruptions and ensuring delivery without delay.

Structured Cabling

Structured Cabling

Comprehensive support for organizations seeking to optimize their network infrastructure. Design, install, and manage structured cabling systems that ensure data transmission and communication throughout the infrastructure.

Network Troubleshooting

Network Troubleshooting

Involves troubleshooting connectivity issues such as slow speeds, irregular network performance, outages, etc. Experts conduct thorough assessments to identify underlying problems and implement effective fixes to enhance network efficiency.

CCTV & Biometric Installation

CCTV & Biometric Installation

Installation and maintenance of high-quality CCTVs facilitates effective monitoring and surveillance of restricted areas. Proper maintenance of biometric systems utilizing advanced technologies enables secure access control for identity verification.

Firewall & Antivirus Installation

Firewall & Antivirus Installation

Security measures like the implementation and upkeep of advanced antivirus software, authentication systems, and firewalls specially configured to meet organizational demands help proactively defend against malware, viruses, and unauthorized access.

Data Backup Support

Data Backup Support

Designing and implementing strategies to prevent data loss due to system failures, cyberattacks, or human error. Regular backups, monitoring their integrity, and developing recovery plans ensure data integrity and quick recovery in an emergency.

Cloud Support

Cloud Support

Cloud monitoring, resource optimization and performance troubleshooting are necessary to maximize the benefits of cloud technology. With cloud support, clients get proper assistance for cloud migrations, configurations, and data security.

Key Features

Innovative Systems & Tools

Innovative Systems & Tools

We offer the latest technology and tools for evolving IT infrastructures, ensuring their system stays robust, and adapts to modern requirements.

24/7 Remote Support

24/7 Remote Support

Our remote support team is available 24/7 to monitor in real-time, identify threats and resolve issues, ensuring business continuity around the clock.

Regular System Updates

Regular System Updates

We ensure that the applications and systems are up to date with the latest security patches, and software updates vital for an efficient IT environment.

Qualified Engineer Expertise

Qualified Engineer Expertise

Our team comprises highly skilled engineers with extensive experience. They bring deeper insights into technical issues and resolve every challenge.

Data Backup & Recovery Plan

Data Backup & Recovery Plan

Our data recovery support ensures confidential data and applications are regularly backed up and recoverable during any disaster or unexpected events.

Advanced Cybersecurity Measures

Advanced Cybersecurity Measures

To safeguard critical business data, we offer robust support, including firewalls, intrusion detection, encryption, and real-time threat monitoring.

Systematic Training

Systematic Training

We implement employee training sessions to help minimize user errors, increase productivity, and minimize reliance on the support team for routine tasks.

Customized Support

Customized Support

Our IT services and support cater to the client’s unique needs. After a thorough assessment, we implement strategies that align with their long-term goals.

Core Benefits

Fixed Expenses Fixed Expenses

By opting for our support services, businesses can shift from unpredicted costs to a monthly fee. With expert assistance, they won’t have to worry about financial risk and unexpected expenses.

Focus on Core Business Focus on Core Business

Focusing on an organization's core business objectives can drive operational efficiency and resource optimization. This approach enhances quality and streamlines decision-making processes.

Improved Security Improved Security

Through real-time monitoring, we identify threats and implement robust security measures to safeguard sensitive data. We deliver comprehensive backup support to maintain data integrity.

Personalization Personalization

Our IT support services align with an organization's specific needs, providing personalized strategies and responsive services. This customized support enhances the organization's overall growth.

Enhanced Network Performance Enhanced Network Performance

We offer services that enhance overall network performance for effective communication. This allows fast data transfer and improves connectivity, enabling businesses to operate seamlessly.

Scalable Support Service Scalable Support Service

Our technical support solutions quickly adapt to the evolving requirements of businesses by scaling operations, upgrading systems, and providing holistic support for their changing demands.

Core Benefits

IT Support Packages

Hourly - Based Remote IT Support

Pricing

AED 129 / Per Hour


  • Minimum Duration: 1 Hour
  • Service Model: Incident-Response Services
  • Expertise: Certified Professional Engineers
  • Support Type: Help Desk & Reactive Remote Support
  • Response Type: Quick & Rapid Response
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Annual Maintenance Contract (AMC) - Remote IT Support

Pricing starting at

AED 399 / Per Month


  • Contract Duration: 1 Year
  • Package Option: Pricing Based on Requirements (Negotiable)
  • Monitoring Type: Continuous Monitoring with Proactive Insights
  • Rapid Response: Service Level Agreement (SLA) for Guaranteed Response
  • Unlimited Support: Unlimited Remote, Telephone & Email Support (PCs, Servers, Network)
  • Dedicated Account Management: Personal Account Managers & Online Portal for Support Resources.
  • Consultation Type: Expert & Personalized IT Advice and Consultancy
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Related Services

IT AMC

IT AMC

Comprehensive IT solutions for workplace resources like PCs, laptops, servers, switches, routers, printers, and scanners.

On-Call IT Support

On-Call IT Support

Continuous on-call support for all systems, services, and products.

Remote IT Support System

Remote IT Support System

Robust IT support for remote workforces, providing seamless connectivity from any location along with prompt assistance.

Why Choose GS-IT for IT Support in Dubai?

GS-IT, as an experienced IT support provider, assists clients in building an efficient IT infrastructure that aids them to achieve operational goals successfully. We offer end-to-end IT support and services, encompassing seamless hardware and software installations, swift repair and troubleshooting, advanced cybersecurity measures, 24/7 remote assistance, and flexible on-demand IT support. GS-IT addresses the growing demand for efficient business management with IT support as a service, focused on optimal resource utilization to drive business growth. Our team of skilled professionals finds the vulnerabilities within IT infrastructures through 24/7 monitoring and rapid issue resolution, which allows businesses to work productively through maintaining efficiency. Additionally, outsourcing IT support ensures cost efficiency by avoiding overhead expenses. With GS-IT, one of the leading IT support service providers in Dubai, experience seamless IT beyond expectations.

Experience the impact of
expert IT support in Dubai. Enquire today.

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Employees

  • Working Hours

    Monday - Friday : 8.00am to 5.30pm

  • Call Us

    +971 4 578 6518

  • Mail Us

    hello@gs-it.ae