GS-IT: Optimizing Digital Infrastructures with IT Annual Maintenance Contract
One of the leading IT companies in Dubai, GS-IT, is reputed for introducing the most advanced IT solutions to the market and ensuring that the client’s systems are operating seamlessly at minimum downtime and optimal productivity. With our IT annual maintenance contracts, we offer clients feature-rich solutions and professional staff assistance to support all their office IT needs. According to the initial terms of the signed contract, the IT annual maintenance contract covers everything from proactive maintenance to repairs, replacements, and upgrades.
Benefits of Microsoft Copilot Powered Security
The Annual IT Maintenance Contract ensures continuous protection, efficiency, and cost savings for your IT infrastructure, keeping your business operations running smoothly and securely. By proactively addressing potential issues and providing expert support, it minimizes downtime and enhances overall system performance.
Protect Your Data
Ensure the safety and integrity of your critical business data with proactive maintenance and regular system backups.
Minimize IT Issues
Reduce the frequency and impact of IT disruptions through consistent monitoring and timely resolution of potential issues.
IT Security Tightening
Strengthen your organization's security measures by regularly updating systems and implementing advanced protective protocols.
Anti-Virus & Anti-Spam Solutions
Safeguard your network from malware and spam attacks with comprehensive anti-virus and anti-spam solutions included in your maintenance plan.
Reduce IT Cost
Lower your IT expenses by avoiding costly emergency repairs and downtime through planned maintenance and support.
Compliance
Our IT annual maintenance contract helps maintain compliance with industry standards and regulations, avoiding any potential legal complications.
Scalability
Terms of the contract can be scaled according to the evolving requirements of the clients and their IT infrastructures.
All-Encompassing IT Maintenance with GS-IT's Annual Maintenance Contract
GS-IT establishes an efficient and hassle-free workspace to ensure that the daily workflow of clients signed up for our IT annual maintenance contract remains consistent and uninterrupted. We manage the physical as well as the digital foundation of the IT systems.
Hardware Maintenance
Optimize the performance of IT equipment including desktops, laptops, servers, printers, routers, and other IT equipment.
Software Support
Implement updates and provide support for the smooth performance of operating systems, applications, and security software.
Network Management
Maintain network stability and performance to confirm that the devices allow uninterrupted communication and connectivity.
Key Features of the IT Maintenance Contract
On Demand IT Visits
Our team visits the site on request for the swift resolution of technical issues and ensuring business continuity.
Real-Time Assistance
Real-time call, remote and chat support to clarify client concerns and troubleshoot the issues faced by them.
Periodic IT Audits
Regular IT audits to assess the IT infrastructure at predetermined intervals and enhance its performance.
Preventive Maintenance
Proactive maintenance to maximize equipment lifespan and identify and resolve vulnerabilities.
IT Awareness Training
Training programs are organized to equip the staff with basic IT knowledge and secure handling of technologies.
Monthly Reports
Detailed monthly reports to keep the clients informed about the IT performance and maintenance initiatives.
Exclusive Aspects of Our IT Annual Maintenance Contract
IT Systems Support
Comprehensive support services that ensure your IT systems operate efficiently and securely, minimizing downtime and enhancing productivity. Our expert team is equipped to handle a wide range of technical issues, ensuring your business runs smoothly.
- Desktop support
- IT security tightening
- Health management
- Emails management
- Peripheral devices support
- Router/switches management
- PN/firewall administration
- Mobile devices management
- Cloud solutions
- Phone system (PBX)
- CCTV/biometric
- Server backup/restore and others
Remote IT
Maintenance Support
Additional IT Annual
Maintenance Support Services
IT Annual Maintenance Contract
On-Site Engineer Support
Comprehensive support services that ensure your IT systems operate efficiently and securely, minimizing downtime and enhancing productivity. Our expert team is equipped to handle a wide range of technical issues, ensuring your business runs smoothly.
- Desktop support
- IT security tightening
- Health management
- Emails management
- Peripheral devices support
- Router/switches management
- PN/firewall administration
- Mobile devices management
- Cloud solutions
- Phone system (PBX)
- CCTV/biometric
- Server backup/restore and others
Service Level Agreement (SLA)
Impact
Remote Support
Onsite Support
High
Impact
Total Network / Server Down
Remote Support
Immediate
Onsite Support
Immediate
Medium
Impact
Issue affects partial systems / Peripherals
Remote Support
15 –30 Mins
Onsite Support
4 –6 Hours
Low
Impact
Issue affects 1 or 2 systems / Peripherals
Remote Support
30 –45 Mins
Onsite Support
Within 8 Hours
High
Impact
Total Network / Server Down
Remote Support
Immediate
Onsite Support
Immediate
Medium
Impact
Issue affects partial systems / Peripherals
Remote Support
15 –30Mins
Onsite Support
30 –45Mins
Low
Impact
Issue affects 1 or 2 systems / Peripherals
Remote Support
4 –6Hours
Onsite Support
With in 8Hours
Price Starting
from AED 999 Per Month
Includes Your Entire Office IT Support
Monthly charges depend on number of users and other IT infrastructure.
Why Choose GS-IT?
GS-IT, with a group of trained professionals who are technically adept and distinctively innovative, collaborates closely with clients to guarantee unmatched quality at every turn and stage of the process. We offer a full-fledged annual maintenance contract for IT services in Dubai to help our clients achieve their business goals. GS-IT through IT annual maintenance contract offers end-to-end support for the IT infrastructures of clients, including build-out and maintenance, upgrades and support, and cloud-based services. We also promote strategic IT consulting encompassing disaster recovery planning, and IT project management.
Better communication with our clients
Better documentation of your entire IT setup
A trusted partner to our clients
Professional support and qualified engineers
Ready to partner with
GS-IT for
reliable IT annual maintenance contract in Dubai?
Get a Free
Consultation
Frequently
Asked Questions (FAQs)
Years Experience
Happy Clients
Projects
Employees
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Working Hours
Monday - Friday : 8.00am to 5.30pm
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Call Us
+971 4 578 6518
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Mail Us
hello@gs-it.ae